The only studies that survey your shoppers and non-shoppers

Determine their specific needs and expectations to plan your next move

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They trust us

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"This is a company to keep an eye on. Get in touch with them. Retail or Landlord, they can help you ! "

Chris Tarrant

VP, Store Development Starbucks Canada

FINALLY UNDERSTAND YOUR NON-SHOPPERS

We give you the opportunity to survey thousands of shoppers and non-shoppers whose loyalty you’ve lost, and we are able to reach out to all socio-demographics. Our consumer studies allow you to understand their expectations and quickly establish concrete plans for developing your clientele.

GIVE CONSUMERS A VOICE

A DETAILED ANALYSIS OF THE COMPETITION

By directly surveying the consumers in your trade area, we are able to provide you with
the reasons why your shoppers and non-shoppers continue to visit your competitors. Thanks to
POTLOC, you will obtain the tools you need to develop the best commercial strategies and
expand your market share.

MEASURE YOUR CLIENTELE SATISFACTION

Get a detailed diagnostic of your current customer satisfaction, thanks to the Net Promoter Score. Through our surveys, which are custom-made according to your specific needs, we give you the tools to evaluate the key causes for customer satisfaction and dissatisfaction, as well as how to learn from and utilize these findings in future business decisions.

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